If you have received a product that is the wrong size, has been damaged from shipping, or is different from what was ordered, please contact us for immediate resolution.
We offer a 30 day return policy from the original order date. All returns are subject to a 15% restocking fee. Items must be in new condition and returned with all original packaging, guarantees, and instructions. Customers are responsible for all return shipping and insurance costs (we are not responsible for lost or damaged packages being returned).
Returns are NOT accepted on mounted tires and wheels that have been disassembled independently (if they were purchased mounted, they must be returned mounted), items that have been put into service, or have been damaged due to neglect or abuse by the end user. UTV Tires Direct is not responsible for any return freight charges, loss of time, use, labor fees, or charges for other replacement parts. ALL RETURNS MUST BE AUTHORZIED BY UTV Tires Direct.
Tire Wheel Disclaimer
We are not responsible for the fitment of over-sized tires on any machine for any reason.....
While we carry a huge selection of UTV and ATV tires, the decision to purchase larger than original equipment (OE) specification tires is at the sole discretion and final approval of the customer. Due to the number of machines and fitments, UTV Tires Direct is not responsible nor shall be held liable for any additional expenses that may be incurred due to the use of over-sized tires and/or offset wheels. This includes mounting/dismounting, return shipping, labor fees, costs of additional components required (lift kits, forward a-arms, wheel spacers, tender springs, etc.), or premature wear of any vehicle components. Tires or wheels which have been ridden on (more than just shop fitment) are considered used and non-returnable. Tires or wheels that have been damaged or scratched in any way are non-returnable.
Items that are in NEW condition may be returned at the buyer's expense and are subject to restocking fees as per our return policy.
ALL RETURNS MUST BE AUTHORZIED BY UTV Tires Direct.