If you have received a product that is the wrong size, has been damaged from shipping, or is different from what was ordered, please contact us immediately.
We offer a 30 day return policy from the original order date. All returns are subject to a 10% restocking fee. Items must be in new condition and returned with all original packaging, guarantees, and instructions. Customers are responsible for all return shipping and insurance costs (we are not responsible for lost or damaged packages).
Returns are NOT accepted on used items that have been put into service, or have been damaged due to neglect or abuse by the end user. UTV Tires Direct is not responsible for any return freight charges, loss of time, use, labor fees, or charges for other replacement parts. ALL RETURNS MUST BE AUTHORZIED BY UTV Tires Direct.
We do not guarantee the fitment of any over-size tire on any machine for any reason.
When purchasing tires larger than original equipment (OE) specification, it is at the SOLE DISCRETION and at the FINAL APPROVAL of the CUSTOMER. UTV Tires Direct is NOT RESPONSIBLE or LIABLE for any additional expenses that may be incurred due to the use of over-sized tires and/or offset wheels. This includes mounting/dismounting, return shipping, labor fees, or any costs of other components that may be required such as lift kits, wheel spacers, axles, tender springs, etc. Tires or wheels that have been ridden on (more than just shop fitment) are considered USED and NON-RETURNABLE. Tires or wheels that have been damaged or scratched due to end-user mounting or dismounting are NON-RETURNABLE. Items that are in NEW condition may be returned following the return policy stated above. We encourage you to ask any and all questions before purchasing!
ALL RETURNS MUST BE AUTHORZIED BY UTV Tires Direct.